Ride-hailing app Uber on Wednesday announced the launch of UberOne, its membership programme in India that offers savings, benefits, and preferential access to the highest-rated drivers. UberOne Membership Program aims to bring savings and benefits to millions of riders across the country, the company said in a release. Announcing the roll-out of UberOne membership programme in India, the company said one of its key features is preferential access to the highest-rated drivers. "By prioritising quality and reliability, members can expect an elevated experience every time they ride with Uber, ensuring their safety and convenience," it said. Additionally, UberOne provides premium, round-the-clock customer support exclusively for members, Uber said, adding that this dedicated support team ensures quick and efficient resolution to any issue, enhancing the overall experience for riders. UberOne membership is available in two plans -- Rs 149 per month or Rs 1499 annually. "The membershi
The pairing up cuts against increasing tensions between Washington, Beijing over future of automotive industry as China has lead in batteries and EV supply chain, and US has tried to push against it
Uber, Lyft and other app-based services spent more than $200 million on a campaign to pass Prop 22 and have said that without it, the increased costs could force them to stop doing business
In the quarter ending March 31, Uber witnessed a 15% surge in global revenue from the previous year, reaching $10.13 billion
By rewarding drivers with good customer rating (above 4.8) and low trip cancellations, this program aims to elevate overall platform experience for riders and drivers alike
While Ola and tech-enabled logistics company Porter scored zero on a scale of 1-10, Uber and Dunzo received only one point, according to the 'Fairwork India 2023' report,
A source with direct knowledge also said Uber was conducting checks at airports to ensure its drivers were complying with seatbelt norms
Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional upfront drop-off destination feature
Uber on Thursday said its drivers would be able to see the final destination of the passenger before they accept the ride as it looks to cut down on trip cancellation post-booking of the trip. The move follows feedback that the ride-hailing app received from its National Driver Advisory Council which was launched in March 2022 to facilitate a two-way dialogue between Uber and drivers across six metro cities to address key issues. "To enhance transparency and remove frustration for riders and drivers, drivers on the Uber platform across India will now be able to see the trip destination before they decide to accept the ride," Uber said in a statement. The company said it had done a pilot project in May on the same which yielded encouraging results in the reduction of trip cancellations. "Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional feature to all cities. Uber will continue monitoring feedback from drivers and riders and make changes
In a first, ride-hailing major Uber on Wednesday said the riders can now see how many five-star ratings -- including the shameful one-star reviews -- they've racked up from drivers.
Will compensate car, auto and moto drivers on its platform for time spent getting jabs. Drivers showing valid digital vaccination certificates to get Rs 400 for each of their two shots
After the coronavirus lockdowns came into effect last year, Uber continued the sessions with drivers virtually and has so far managed to train 63,000 of them
Taxi ride-hailing giant Uber must classify its drivers as workers with minimum wage, holiday and sick pay rights, rather than be categorised as self-employed, the UK Supreme Court ruled on Friday.
The ballot proposal by Uber and its allies had sought that app-based food delivery and ride-hail drivers' status should remain 'independent contractors', not be changed to employees
The suit, made public on Tuesday, makes Massachusetts the second state after California to challenge how Uber and Lyft classify drivers and could deal another blow to their business model.
Business Standard brings to you the top headlines of the day
"Go Online Checklist" and mandatory mask policy, selfie verification among protocols to be followed by drivers and riders; non-compliance could see both geting barred
Uber said it had sourced more than 3 million three-ply face masks, 1.2 million shower caps, 200,000 bottles of disinfectants and 200,000 bottles of sanitisers for free distribution
Firm also plans to roll out hospital cash insurance for its drivers, covering Covid-19 and other illnesses requiring hospitalisation for up to 14 days
Though this will increase the earnings of drivers, a fear among industry players is that any meddling with natural market dynamics might cause more harm than good