Virtual Assistant
Gemini on Android gets more capable with 'Utilities' extension: What's new
The Gemini AI assistant can now open apps, access websites and settings, and manage device features like alarms, volume, and display brightness through the Utilities extension
 "Gemini on Android gets more capable with 'Utilities' extension: What's new")
Air India's virtual travel assistant is now on Whatsapp. Details here
Air India's virtual travel assistant will help travellers to ask questions across a wide spectrum of over 1300 travel-related topics and access a host of features
 "Air India's virtual travel assistant is now on Whatsapp. Details here")
AI can transform school education, minimise drudgery to improve quality
Virtual assistants can slash the load for teachers; systems like Chat GPT can provide students personalised inputs
 "AI can transform school education, minimise drudgery to improve quality")
 "Justin Nelson's Sphere Rocket VA Upends Virtual Assistant Business with Customized Solutions")
Virtual assistants become smarter
The hybrid work format has speeded up the use of intelligent virtual assistants, for customer-facing roles as well as internal enterprise management functions
 "Virtual assistants become smarter")
Microsoft to end support for Cortana on Android and iOS devices
Microsoft has announced to end support for its visual assistant Cortana on both Android and iOS devices.
 "Microsoft to end support for Cortana on Android and iOS devices")
World of artificial humans
Neon can be a real game changer
 "World of artificial humans")
Alexa to Siri, how virtual assistants are becoming our digital companions
Intelligent chatbots are computer programmed software that imitate human conversation - spoken or written - powered by technologies such as AI, natural language processing (NLP) and deep learning
 "Alexa to Siri, how virtual assistants are becoming our digital companions")
Snippets: Influence of digital assistants on customer experiences
English speakers overwhelmingly prefer virtual assistants
25% digital workers to use virtual employee assistants by 2021: Report
Gartner predicts that, by 2023, 25 per cent of employee interactions with applications will be via voice, up from under 3 per cent in 2019
 "25% digital workers to use virtual employee assistants by 2021: Report")
Alexa vs Siri vs Google: Which can carry on a conversation best?
A digital assistant relies on many different technology systems, all working together on the device and inside a network of computer data centres that connect to the assistant over the internet
 "Alexa vs Siri vs Google: Which can carry on a conversation best?")
