Whatsapp Business

WhatsApp set to end support for older-generation iPhones soon: Check models

Currently, WhatsApp supports iOS 12 and newer versions. However, from May 2025, the app will require iOS 15.1 or later

Spurned by social media, publishers now chase readers on WhatsApp

And some publishers are cautious about getting too enamored by Channels, Meta, which is also the parent company of Facebook and Instagram, has a long and complicated history with news organisations

Meta Verified comes to WhatsApp in India: What is it? Who does it benefit?

Meta Verified is a subscription service that verifies credibility and authenticity of a creator or business on Meta-owned apps such as Instagram, Facebook and WhatsApp

Biz messaging, WhatsApp engines of growth, says Meta India's Devanathan

Business messaging and WhatsApp are the next engine of growth and key priority for Meta in India, its top executive said exuding confidence that the company is "just getting started" given the "immense headroom" here, as more businesses digitise and transform. Businesses across the board are innovating and using WhatsApp to reach new audiences with sectors such as banking, e-commerce, gaming and small businesses taking the lead, Sandhya Devanathan, Vice President, Meta India, said. Businesses all across are innovating right from bill payment to sale of metro tickets, or banks sending statement balances, she said citing instances of how companies are embracing WhatsApp. "...honestly I think we're just scratching the surface, if we think about the headroom...I see WhatsApp as next engine of growth for our company here in India, so absolutely business messaging and WhatsApp are a key priority for India Meta organisation," Devanathan told PTI. WhatsApp monetisation in India is a "key .

Meta announces new business-focused features for WhatsApp in India: Details

Meta enabled payment options, besides its own, within the WhatsApp chats for consumers to send payments without leaving the chat window

CAIT, Meta's 'WhatsApp se Wyapaar' to digitise 1 cr local businesses

The Confederation of All India Traders (CAIT) on Monday announced the expansion of its WhatsApp Se Wyapaar' programme for digitally upskilling 1 crore local traders on the WhatsApp Business App. Scaling the training programme from 10 lakh traders in 17 states to 1 crore traders across all Indian states, the training is available in 11 Indian languages - English, Hindi, Bangla, Punjabi, Telugu, Marathi, Tamil, Urdu, Gujarati, Kannada and Malayalam, according to a joint statement by Meta and CAIT. Traders will be equipped with the use of features like Catalog, Quick Replies and Click to WhatsApp Ads to digitise their storefront via the WhatsApp Business application, the statement added. Nick Clegg, President of Global Affairs at Meta said, We want to keep helping entrepreneurs and small businesses to make the most of the opportunities ahead and continue to be at the heart of India's Techade. CAIT has a network of around 40,000 trade associations and 80 million traders across ...

Amid growing focus on business messaging, Meta announces new features

Meta's new feature will allow users of WhatsApp Business - the app focused on small merchants - to start advertising on the app by confirming their email address and form of payment

Meta, CAIT to upskill 1 mn traders on use of WhatsApp Business application

Meta on Monday announced it has partnered with the Confederation of All India Traders to upskill 10 lakh traders on how to use the WhatsApp Business App over the next three years in a bid to reach more customers and scale up their businesses. The owner of WhatsApp, Instagram and Facebook also announced the launch of Meta Small Business Academy, a new programme to enable emerging entrepreneurs to learn digital marketing skills and earn a certification. "A certification by Meta Small Business Academy will especially help new entrepreneurs and marketers gain critical digital marketing skills to grow on the Meta apps. To enable the programme to reach MSMEs across India, the course module and the examination are available in seven languages - English, Hindi, Marathi, Bengali, Kannada, Tamil, and Telugu," a release stated. Secretary General of the Confederation of All India Traders (CAIT) Praveen Khandelwal said with businesses of all sizes using WhatsApp to communicate, coordinate, and .

Delhi Metro launches WhatsApp-based ticketing service, all you need to know

Through a dedicated WhatsApp chatbot that is available in both English and Hindi, commuters can now use the Delhi Metro by purchasing and using tickets that are generated directly on their phones

76% see rise in pesky calls after interaction with WhatsApp biz accounts

Around 76 per cent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday. According to the survey conducted between February 1-20, 95 per cent of WhatsApp users surveyed by LocalCircles in India indicate that they get one or more pesky messages each day out of which 41 per cent claim to get four or more such messages daily. When contacted, a Meta spokesperson said that Whatsapp has built systems that make it faster for WhatsApp to suspend a business from sending messages when people provide feedback they have had a low-quality experience. "If a business receives excessive negative feedback we may limit or remove a business' access to WhatsApp," Meta spokesperson said. LocalCircles said that to understand if users were having such an experience based on the privacy policy changes and to quantify the ...

WhatsApp working to bring communities feature to its Business application

Meta-owned messaging platform WhatsApp is reportedly working to bring communities to its WhatsApp Business application on Android.

Meta introduces 'find, message, and buy from business' feature on WhatsApp

Meta's new business features would allow users to discover new brands, connect with them and make their purchase directly on the app itself

WhatsApp India boss Abhijit Bose, Meta India public policy head quit

This development comes close on the heels of Meta laying off 11,000 employees worldwide, or about 13 per cent of its workforce, as it battles faltering revenue and broader tech industry woes

WhatsApp is back: Services restored after 2 hours of global outage

According to Downdetector website nearly 29,000 reports were flagged by users on the WhatsApp outage

Massive growth in reels in past two years, says Meta's Ajit Mohan

Reels make up more than 20 per cent of the time people spend on Instagram, globally.

Meta partners with Salesforce, to offer WhatsApp biz messaging services

The announcement comes days after Reliance JioMart partnered with Meta to sell groceries on WhatsApp chat

WhatsApp may let businesses manage chats from their linked devices

After rolling out several new features, Meta-owned WhatsApp is likely working on a new feature for businesses to let them manage chats from their linked devices in an upcoming subscription service

Whatsapp Desktop feature: Connect your device while staying offline

WhatsApp Desktop introduces a new feature in WhatsApp native app that will let you stay connected even after switching off. Read this article to know how you can connect offline easily

WhatsApp will be open to all businesses through Cloud API: Mark Zuckerberg

This will be made possible by offering free, secure cloud hosting services provided by Meta

WhatsApp means business, to onboard new entities within 'five minutes'

With a user base of over 400 million in India, WhatsApp Business has been the choice of platform for many businesses to reach their customers.