BS EDIT: Oyo’s decision to discriminate opens Pandora’s box

By Business StandardPublished On Jan 8, 2025

Oyo's Policy Raises Concerns

Oyo’s new policy in Meerut restricts unmarried couples without "valid proof" of their relationship, creating room for misuse and harassment

Bowing to Local Pressure

The policy reflects Oyo’s surrender to local moral policing, risking emboldening such demands nationwide

A Risk to Brand Trust

Localised restrictions erode the trust customers place in Oyo’s promise of consistent, seamless hospitality

Wider Implications for Businesses

Pan-Indian brands face a challenge: balancing local demands with consistent values and operations

Learning from Past Experiences

Zomato dropped its plan for segregating riders, showing the importance of prioritising core values over divisive demands

Core Values Are Non-Negotiable

Businesses must uphold their core values to ensure long-term trust and resilience against local pressures